Where Indian
customers actually
want to talk.
WhatsApp Business API automation - order confirmations, shipping updates, abandoned cart recovery, catalogue browsing, and broadcast campaigns. Built on Meta's official API, not an unofficial workaround. For Indian businesses, WhatsApp isn't a channel - it's the default.
Expected delivery: Tomorrow, by 8 PM
Customers live on WhatsApp. Most businesses reply from an inbox nobody checks.
Email open rates for transactional messages hover around 20-30%. The same message on WhatsApp gets opened 98% of the time, usually within minutes.
Order updates sent manually from a founder's personal number - no automation, no catalogue, no way to scale past a handful of daily orders without hiring more people.
Standard abandoned cart email flows get a fraction of the response a WhatsApp nudge gets, especially for lower-AOV, high-frequency Indian eCommerce categories.
"Where is my order" is the single most repeated WhatsApp message businesses receive - answered manually, one conversation at a time, all day.
Announcing a flash sale to 5,000 past customers means either an SMS blast (low engagement) or manually forwarding messages - neither scales or looks professional.
Bulk WhatsApp senders and unofficial automation tools violate Meta's terms and can get a business number permanently banned - losing the entire customer conversation history.
Six WhatsApp automation capabilities.
Automated Order Updates
Order confirmation, payment received, shipped, out for delivery, and delivered - sent automatically via WhatsApp, integrated with Shopify, WooCommerce, or Shiprocket. No manual sending required.
Support Chatbot on WhatsApp
Order tracking, FAQ answers, and return initiation handled automatically. Complex queries escalate cleanly to a human with full conversation context. Built on the same AI infrastructure as our website chatbots.
WhatsApp Catalogue Integration
Product catalogue synced from Shopify or WooCommerce, browsable and purchasable directly inside WhatsApp - customers can view products, ask questions, and get a payment link without leaving the chat.
Abandoned Cart Recovery
Automated WhatsApp nudge for abandoned carts, referencing the actual products left behind - with a direct checkout link. Sent within the optimal window, respecting Meta's messaging policy windows.
Broadcast Campaigns
Sale announcements, new collection launches, and re-engagement campaigns sent to segmented customer lists using Meta-approved message templates - fully compliant, trackable open and click rates.
Lead Capture & Qualification
Website and ad-driven leads captured directly into WhatsApp conversation flows - qualifying questions asked automatically, routed to your sales team with full context, not just a phone number.
Built on the official WhatsApp Business API.
WhatsApp automation we've built.
From application to live automation.
We manage the Meta Business verification and API application through an approved BSP (Business Solution Provider) - typically a 3-7 day approval process.
Order update, cart recovery, and broadcast templates written and submitted for Meta approval - required for any business-initiated message outside a live conversation.
Webhooks connected to Shopify, WooCommerce, or your custom platform - order events trigger the right WhatsApp message automatically, with no manual step.
Live rollout with delivery and open rate tracking. First month includes close monitoring and template refinement based on real customer response.
Setup fee + monthly BSP/message cost.
API setup, template approval, order webhook integration with your store.
Order updates, support bot, cart recovery, and catalogue integration together.
BSP platform fee plus per-message conversation cost (Rs 0.40-0.90/conversation), billed at cost based on volume.
Excl. GST. Get a setup quote.
Automate the channel your customers already use.
Official Meta API. Order updates, support, and broadcast - set up in 1-5 weeks.