Shopify Select Partner Conversion rate optimisation

Shopify CRO: Same traffic.
More orders.
Fixed in your theme.

Instead of buying more visitors, we fix the reasons the visitors you already have walk away: pages that load too slowly, product pages that dodge the obvious question, carts that lose people, and checkouts that make paying harder than it needs to be.

  • Code in your theme, not more apps
  • Every change on a duplicate theme
  • Measured before and after
Shopify Select Partner

Impulsebyte is a Shopify Select Partner.

Every Shopify Partner starts at the Registered tier. Shopify moves a partner up to Select on performance, measured on the merchants it works with and the new stores it brings to Shopify.

+38%

Conversion, Pro Ase Sports

1.8s

Load time, from 4.9s

29%

Prepaid, up from 18%

In one picture

What conversion rate optimisation actually means.

Out of every hundred people who visit a Shopify store, roughly one buys. CRO is the work of making that two, without adding a single visitor or a single rupee of ad spend.

Today

100 visitors, 1 buyer

The other 99 are not bad traffic. Most of them wanted the product. They ran into something on the way and left, and nothing in your reports tells you what it was.

After CRO

100 visitors, 2 buyers

One extra buyer in every hundred doubles your revenue from the same ad budget. Everything below is how we go about finding that second buyer.

Where they go

Six reasons a ready buyer walks away.

Not guesses: what we find, over and over, when we open up a D2C store and watch real visitors on real phones.

01

The page is too slow

Most of your traffic is on a mid-range Android on a patchy connection. If the first image takes five seconds, they are gone before the store appears.

4.9s 1.8s
02

The product page dodges the question

Will it fit, what is the fabric, when will it arrive at my pincode, what if it is wrong. Most pages offer a carousel and brand copy instead.

Carousel and copy Answers
03

The cart makes them stop and think

Shipping that only appears at the end, a coupon box that sends them hunting, no easy way back to shopping.

Separate page Side drawer
04

The checkout asks for too much

The most expensive place to lose someone: missing UPI, no one-tap login, a long form on a small screen.

5 steps 2 steps
05

Search cannot find your products

Someone typing in your search box is your most ready buyer. On most stores it returns nothing useful.

No results Instant results
06

The numbers are wrong

Purchases counted twice, a Pixel firing on the wrong event, GA4 and Shopify disagreeing by a third.

Three answers One answer

Drag the handle

The same product page, before and after.

Same photography, same price, same stock. What changed is how quickly a buyer can answer their own questions and pay.

  • The image loads first, not last

    Right size, right format, loaded before anything else.

  • Size and delivery answered on the page

    The two questions that send people to WhatsApp, or away.

  • One clear button, always in reach

    Not competing with three others of the same size and colour.

  • Payment options shown early

    Nobody should reach the last step to find out you take UPI.

YOURBRANDBefore
Large image, 4.9s to load

Linen Kurta Set

₹2,499

No size guidance

Delivery date unknown

Payment methods at the last step

WishlistShareAdd
YOURBRANDAfter

Linen Kurta Set

₹2,499 · In stock

Size guide, fits true to size

Delivered by Tuesday

UPI · Cards · COD

Add to cart

Drag, or use the arrow keys. An illustration of the changes we make, not a client screenshot.

Measured on a real phone

Speed is the first thing a buyer judges you on.

Google scores every store out of 100 on a mid-range phone. This is Pro Ase Sports after we rebuilt the front end: same catalogue, same photos, same Shopify plan.

Before
44

Mobile PageSpeed

After
96

Mobile PageSpeed

Time until the page is usable

Before4.9s
After1.8s

What we changed

  • Scripts bundled

    On House of EZRO, 24 files became 7.

  • Apps audited

    Unused apps come off.

  • Images resized

    Right size, right format.

  • Theme on 2.0

    Sections your team can edit.

The work itself

Four things we build, in this order.

We are a development agency, so this is code in your theme rather than another app stacked on top. Every change goes on a duplicate theme first and rolls back in a click.

Step 1

Make the numbers trustworthy

Pixel, Conversions API, GA4 and Shopify reconciled to one figure, so you can tell afterwards whether anything we did worked.

  • Duplicate and missing events fixed
  • Heatmaps and session recordings set up
Step 2

Make the store fast

The fix with the widest reach, because it helps every page and every visitor. Front-end engineering inside the theme, not a compression plugin.

  • Tested on real mid-range Android phones
  • Stays fast after the next campaign adds tags
Step 3

Rebuild the product page and cart

The two screens that decide almost everything, built around the questions your support team answers every day, with the cart in a drawer.

  • Size, fit and delivery above the fold
  • Reviews placed where the doubt is
Step 4

Shorten the checkout

Fewer steps, UPI in one tap, and prepaid made the easy choice so fewer orders come back undelivered.

  • Partner status with checkout and payment providers
  • COD to prepaid treated as a headline metric
Before Cart page Login Address Shipping Pay
After Cart drawer One-tap UPI

How it runs

Five weeks, and you see something every week.

No long silence followed by a big reveal. The audit lands in week one, and from week two changes go live one at a time so you can tell which one did what.

  1. 01

    Week 1

    Audit

    The store on real phones, session recordings watched, and what is costing you orders written down in the order it is worth fixing.

    • Free
    • Yours to keep
  2. 02

    Weeks 1 to 2

    Fix the tracking

    So that when we change something, everyone agrees on whether it worked. Nothing else starts until this is right.

  3. 03

    Weeks 2 to 3

    Ship the certain wins

    Speed, broken cart behaviour, missing payment methods, unanswered product questions. These need doing, not testing.

  4. 04

    Weeks 3 to 5

    Test the judgement calls

    Offers, bundles, urgency, when to allow COD. Anything reasonable people disagree about gets tested.

  5. 05

    Week 5

    Report and hand over

    Before and after on everything we said we would move, what worked, what did not, and what is worth doing next.

Five weeks, start to report

Audit
Tracking
Certain wins
Tests
Report
Week 1Week 3Week 5

Stores we have done this on

Readings taken before and after.

Shopify eCommerce Cart Drawer

House of EZRO

Shopify store for a leather footwear brand, with a gendered mega menu across nine shoe categories, size-variant quick add and a shoppable video wall.

Read the case study

-71%

JS Request Count

24 files to 7 files

Fixed

Cart Price Errors

Broken to Consistent

Mobile Fixed

Reels Autoplay

Stalling to Working

Partners

Partner or certified on the platforms this work touches.

Shopify GoKwik Fastrr Checkout Razorpay PhonePe Cashfree Shiprocket Klaviyo Mailchimp Brevo
Meta Google Google Display Ads WhatsApp Business Microsoft Clarity Google Analytics Google Gemini Elementor Cloudflare Google Cloud Google Workspace DigitalOcean

Free, and yours to keep

A written audit of your store.

Not a sales call with a slide deck. A document written by the developer who would do the work, showing what is costing you orders and what each fix involves. You keep it whatever you decide, and you are welcome to hand it to another agency.

Delivered in 5 working days Read-only access is enough

After the audit: a flat fee, quoted line by line against the fix list, so you see what each item costs before committing to any of it. Never a percentage of revenue.

Store audit

Free
  1. 1

    A speed report from a real mid-range phone, not a desktop test

  2. 2

    Your product page and cart reviewed against what buyers ask

  3. 3

    A tracking check: Pixel, Conversions API, GA4, duplicate events

  4. 4

    Checkout and payment gaps named specifically

  5. 5

    A fix list in priority order, with effort against expected impact

Request the free audit

FAQ

Straight answers.

If yours is not here, put it in the form and you will get a real answer rather than a brochure.

For split testing to mean anything you want a few thousand visits a week. Below that, testing is theatre. But the biggest wins on most stores are not tests at all: speed, a broken cart, a missing payment method, a question the page never answers. Those are worth fixing at any size, and the audit looks for them first.

Only if the evidence says the theme itself is the problem. A redesign throws away everything the store has learned and usually costs conversions for a month while it settles. Four changes that matter beat forty that do not.

We write code inside your theme, on a duplicate first. Apps have their place, but each one adds scripts and a monthly fee, and app sprawl is one of the most common reasons a store is slow.

A flat fee, quoted line by line against the fix list in your audit, so you see what each item costs before committing. Never a percentage of revenue and never an open-ended retainer. Taking the list and doing the work yourself is a perfectly reasonable outcome.

No, and anyone who does is guessing. It depends on your offer, pricing, traffic and category, and we control only part of that. What we commit to is a measured starting point, changes shipped on schedule, and honest before and after numbers, including for the changes that did not work.

Because an order that comes back undelivered is not revenue, it is two shipping charges. For Indian D2C brands, moving orders from COD to prepaid is often worth more than lifting the conversion rate itself, so we treat prepaid share as a headline metric.

Yes, and it usually makes the ads work harder. A media buyer needs clean tracking and a page that holds attention. We fix both, tell them what changed and when, and stay out of the ad account unless you want us in it.

Free store audit

Find out what is stopping your buyers.

Tell us what you are running today. We reply within one business day, and the audit lands within 5 working days.

  • Free written audit (5 working days)

    Speed, product page, cart, tracking and checkout reviewed.

  • A fix list, priced line by line

    Pick what you want done, or do it yourself.

  • Measured before and after

    Honest numbers, including for what did not work.

Shopify Select Partner
WhatsApp, replies within 1 hour

Request your free store audit

Your store address and what worries you most is enough to start.

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